For suppliers

Information for Workshops and Other Suppliers with an Agreement with NF Fleet

This page will always contain updated guidelines for invoicing and criteria for performing workshop services.

If you do not have an agreement with NF Fleet, all costs must always be pre-approved. Invoices without pre-approval will be returned to the sender and deleted from our systems. Applications for pre-approval should be sent to: nf_teknisk@nffleet.no.

Guidelines for Pre-Approval and Invoicing

Service & Maintenance

You need pre-approval from NF Fleet for:

Costs exceeding NOK 5,000, including VAT (except for the exceptions listed below).

You do not need pre-approval from NF Fleet for:

Standard service as prescribed by the vehicle manufacturer.
Replacement of brake discs and brake pads/shoes. The supplier must be able to document the need upon request.

Tires

You need pre-approval from NF Fleet for:

Costs exceeding NOK 5,000, including VAT (except for the exceptions listed below).
Tire replacement with tread depth above 3 mm (summer) or 4 mm (winter). Written approval from the customer must always be obtained in any case.

You do not need pre-approval from Ayvens for:

Tire replacement with tread depth below 3 mm (summer) or 4 mm (winter). Written approval from the customer must always be obtained in any case.
If you have a tire agreement with Ayvens.

If tires are damaged or abnormally worn, this must be specified on the invoice.

Invoicing

All invoices must follow Norwegian standards as well as our requirements, which are as follows:

Registration number.
Pre-approval according to Ayvens’ guidelines.
Mileage.

Invoice Requirements

The invoice must be addressed to NF Fleet AS. Any customer/user names may appear after NF Fleet AS. Invoices not addressed to NF Fleet AS will be returned.
Payment will be made within 45 days after the delivery is approved and a correct invoice with the agreed attachments is received.
There must be one invoice per vehicle registration number.
The various work positions must be specified with parts and labor, and subtotals must be included.
Service/repair and damages/windshield replacements must be invoiced separately.
Damage invoices must include NF Fleet’s damage reference number.
Fees of any kind are not accepted unless specifically agreed in writing with Ayvens Norway before invoicing.
The VAT amount for damages must be invoiced separately and addressed to the owner of the vehicle. If this concerns an Ayvens-owned vehicle, the original damage invoice must be included in the same PDF as the VAT invoice.

Submitting Invoices

EHF: NF Fleet is registered in the ELMA register with organization number 988 906 808.
PDF: Invoices can be sent as a PDF document to: nf_autopost@nffleet.no.

Since this is an automated email service, each PDF must contain only one invoice number. Any attachments must be included in the same PDF document.