Returning a Company Car

How should the car be returned?

Your company car must be returned on the expiration date of the lease agreement. If the expiration date falls on a weekend or a holiday, the car must be returned on the last business day before the regular expiration date.

Before returning the car

• The car must be cleaned both inside and out to a normal standard. Important: remember to remove all personal belongings, as we do not cover any loss of these items.
• You do not need to polish the car before returning it, as all our cars are polished before resale.
• All equipment that came with the car when new must be returned with the car. This includes all charging cables, trunk covers (rollo), as well as summer/winter tires (these must be retrieved if stored at a tire hotel).
• Remove all your personal digital traces in the car (including apps).
• If you have a mileage log, remember to remove it and inform the log provider.
• Also, return all keys to the car, along with any codes and documents (service booklet, instruction manual, etc.) belonging to the car.
• If the car is damaged, you must report this.
• The fuel card belonging to the car will be blocked immediately after return.
• Electric cars must have at least 50% charged battery due to inspection and test drive requirements, among other things.

Note

Equipment that is not returned will be invoiced after 5 working days. Additional costs are estimated as follows:

• Missing wheel set from NOK 15,000
• Missing keys from NOK 5,000
• Missing trunk cover/rollo from NOK 5,000
• Missing charging cables (CSS + emergency charger) will incur additional costs

For customers with specific agreements, standard procedures may not always apply.

Notify NF Fleet when the car has been returned

You are responsible for informing NF Fleet when the car has been returned. You can do this by sending an email to customer service.

NF Fleet will then arrange for the vehicle to be transported back to BCA Car Center.

Note: If you have returned the car to the car center (Kragerudveien 80, 2013 Skjetten), you do not need to fill out a form.

Choose from 3 ways to return your car

1. Direct return to BCA Car Center

   The user or representative from the company returns the car to BCA Car Center, Kragerudveien 80, Hellerudsletta, 2013 Skjetten (Monday - Friday, 08:00 to 16:00). No appointment is necessary for return. For contact with the car center, call: 47 65 1016.

2. Return within Oslo and Akershus

   To simplify and make the return cost-effective for our customers, the car can be picked up from the workplace or from the car dealership where the new car was delivered. This service costs NOK 958.- (excl. VAT).

   For pickups at the workplace, Viking Redningstjeneste will contact the designated contact person for the pickup time, typically within a response time of 48 hours.

   Booking of pickup service within Oslo/Akershus is done via customer service.

3. Return outside Oslo

   If the car needs to be returned outside Oslo/Akershus, it can be returned to the same place where the new car was picked up or to the delivering dealer. Alternatively, it can be returned to the nearest brand dealer within the same city. If the car is not returned to the same city it was picked up in, a shipping surcharge will apply, calculated based on the location of the car in the country.

   Once the car has been returned, you, as the customer, are responsible for informing NF Fleet so that we can arrange transport and stop billing on your car. You can do this by sending an email to customer service.

If you have a Tesla on order:

If so, the procedure is slightly different. A car with an expired lease contract must be returned to either (1) BCA Car Center, (2) the nearest brand dealer, or (3) the dealer who delivered the car when it was new. This means the "old car" (even if it's a Tesla) cannot be left at the Tesla dealer.

A final inspection to check the car's condition will be conducted after you return the car by an independent party.